Contact Us

Commonly-Asked Questions

How much does it cost to sit the test? How do I pay?

The price is JPY27,500 (tax included).
You can pay by credit card, via online transaction. (VISA, MasterCard, Diners Club, JCB, Discover, American Express)

How do I apply to sit the IELTS test? What do I need to apply?

You can apply online for your IELTS test. For details on the application procedure, please see the "Application Procedure" document.
It is recommended that you apply early, before places fill up.
You will need a passport that is valid on test day. Please have your passport handy when you start the application process.

Should I sit the Academic or General Training Module?

Please confirm with the body requesting the scores (the educational institution, employer, or immigration authority) to determine which test you need to sit.
In order to confirm that the organization accepts IELTS scores, please check the IELTS Official site.

What should I do if my details (name, address, email address, etc.) change after I've applied?

You can update your address from the test-taker page when you make a new booking. However, If you would like to change your name or email address or if you would like to change your address after you have made a booking, you cannot change them yourself and need to contact the Test Centre by 10 a.m., 2 days before your test date.

I would like special accomodations. What should I do?

If you have a disability or a temporary decline in your physical ability and need special accommodations,this can be arranged.If you need special accommodations, please contact the test centrebefore you book a test.

Will the test be finished in one day?

It will be finished in one day. At the BERKELEY HOUSE IELTS Official Test Centre, the Speaking test is offered on the same day as the other three tests (Listening, Reading, and Writing), and you can choose your preferred time slot for your Speaking Test.

How long does each test take?

The Listening, Reading, and Writing tests take a total of 2 hours 45 min. and the Speaking test takes 11-14 min.

What should I bring on test day?

During the Listening, Reading, and Writing tests, you can only bring your passport and water in a transparent bottle into the test room. For details, please see "IELTS for Beginners."

Can I go to the bathroom during the test?

Basically, you cannot. In case you really need to, you can go during the Reading and Writing test. However, no extra time will be allowed for a bathroom break.

How should I prepare for my IELTS test?

Berkeley House, the school affiliated with the Test Centre, offers IELTS test prep courses. For details, please see the "IELTS Prep" page of the Berkeley House homepage.

When will I know my IELTS test results?

IELTS test results become available 1-5 days after an IELTS on Computer. You can see your results on the Test Taker Portal. and your eTRF (electronic Test Report Form) can be downloaded in 1-8 days.

What should I do if I need additional score reports?

If you need additional score reports to submit to educational institutions, it is possible to issue more. For details, please see "Issuing Additional Score Reports" on the "Register for an IELTS test" page.

How long are my results valid?

Most institutions will recognize IELTS score reports that are less than two years old as valid. Score reports can be reissued for two years following test day, so please be mindful of this fact.

I'm unhappy with my test result. What should I do?

You can request that your test be rescored by submitting an "Enquiry on Results" form within 6 weeks from test day. For details about procedures and fees, please see "Rescoring Requests" on the "IELTS for Beginners" page.

I am dissatisfied with the way the test was conducted. What should I do?

Where possible, please submit a Complaint Form to the test center on the test day or before the test results are finalized. Otherwise, submit a Complaint Form directly to ielts.org here. Also, please make sure to read IELTS Complaint Procedures here before you submit a Complaint Form.

I am dissatisfied with the way the complaint is handled. What should I do?

In case you are not satisfied with a response to the complaint, you can apply for an Appeal to request an investigation to check whether the complaint was judged properly and fairly with appropriate procedures. You can find the details about IELTS Appeals Procedures here.

Will exams still be held in cases of typhoons or heavy snowfall?

We will consider canceling the exam when a storm warning or heavy snowfall warning is issued for Chiyoda-ku, Tokyo for the Tokyo venue and Naka-ku, Nagoya for the Nagoya venue.
If the exam is cancelled, we will notify all the test takers as soon as possible and reschedule the exam or provide a refund at no charge.
If the exam is scheduled to go ahead as planned, we will not contact you, but if you are unable to attend due to public transportation delays, you may reschedule or receive a refund if you provide proof of delay along with a rescheduling or refund request form within 2 days of the exam (fees will apply as usual).

Contact Us